Privacy Policy

Effective Date: 02 March 2026 Rev 01

Welcome to Chakra. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Details (processed securely via payment gateways)

b) Non-Personal Information

  • IP Address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve website performance and user experience
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and ensure website security

3. Payment Security

All online payments are processed through secure and trusted third-party payment gateways. We do not store your debit/credit card details on our servers.

4. Cookies Policy

We use cookies to:

  • Enhance user experience
  • Remember login details
  • Analyze website traffic
  • Personalize marketing content

You can disable cookies in your browser settings, but some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Courier partners for delivery
  • Payment gateway providers
  • Legal authorities if required by law

6. Data Security

We implement appropriate technical and security measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, contact us at: info@chakraenterprisesindia.com

8. Data Retention

We retain your personal information only as long as necessary for order fulfillment, legal compliance, and business purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: info@chakraenterprisesindia.com
Phone: +91-7428815111
Address: 

Chakra Enterprises

FF-D 1ST FLOOR PLOT-1B, KH NO 512 VICTORIA APPT, SHAKTI ENCLAVE BURARI

NEW DELHI 110084